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Daikin Product Warranty Overview

DAIKIN GAS FURNACES

Lifetime HE 12 Year Parts and 12 Year Un
MODULATING
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DM97MC |  DC97MC
DM96VC | DC96VC
Lifetime HE 6 Year Parts and 12 Year Uni

9 SPEED ECM 2 STAGE

DM96TN | DC96TN

Lifetime HE 6 Year Parts and 12 Year Uni

9 SPEED ECM 1 STAGE

DM96SN | DC96SN

DAIKIN AIR CONDITIONERS

12 Year Parts and Unit Replacement
DAIKIN FIT
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DX18TC |  DX16TC
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6 Unit Replacement and 12 Year Parts
SCROLL COMPRESSOR
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DX16SA |  DX14SA | DX13SA
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2 Yar Unit Replacement and 12 Year Parts

SINGLE PHASE MODELS

DX3SE |  DX4SE | DX5SE | DZ4SE | DZ5SE

DAIKIN DUCTLESS SINGLE ZONE SYSTEMS

10 Year Parts Limited
SINGLE ZONE SYSTEMS
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17 SERIES |  NV SERIES
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12 Years Parts Limited
SINGLE ZONE SYSTEMS
 
19 SERIES | DAIKIN AURORA
DAIKIN EMURA | LV SERIES
FDMQ | QUARTERNITY 
VISTA CEILING CASSETTE
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DAIKIN DUCTLESS MULTI ZONE SYSTEMS

12 Years Parts Limited
OUTDOOR UNITS
 
DAIKIN AURORA
 RMXS SERIES | MXS SERIES
12 Years Parts Limited
INDOOR UNITS
 
DAIKIN EMURA
 VISTA CEILING CASSETTE 
FTXS/CTXS 
FVXS
FDXS/CDXS
FDMQ

THE DAIKIN COMFORT PROMISE

Daikin Comfort Promise

Ultimately, the respected Daikin name is nothing if we don't fulfill our promises. If, for any reason, the Daikin Comfort Professional has not met your expectations within one year of your equipment or system installation, please contact the installing Daikin Comfort Pro and ask them to honor the Daikin Comfort Promise. The Daikin Comfort Pro will return to your house to resolve any issues you have with your installation at no cost to you. As part of formally maintaining the Daikin Comfort Pro distinction, the Daikin Comfort Pro will make all reasonable efforts to resolve any concerns you have within one year of your equipment installation. If a Daikin Comfort Professional does not meet your expectations, they risk losing the ability to sell Daikin products. With the Daikin Comfort Promise, you can have peace of mind that your Daikin Comfort Professional will continue to earn your business well after the sale. If not, they cannot be a Daikin Comfort Professional. Period.

*Complete warranty details available from your local dealer or at www.daikincomfort.com. To receive the 12-Year or 6-Year Unit Replacement Limited Warranty, Lifetime Heat Exchanger Limited Warranty (good for as long as you own your home) and 12-Year or 10-Year Parts Limited Warranty, online registration must be completed within 60 days of installation. Additional requirements for annual maintenance are required for the Unit Replacement Limited Warranty.

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Asure Extended Warranty

ASURE PROVIDES YEARS OF WORRY-FREE COMFORT

With an Asure Extended Service Plan**, you’ll have your choice of 6-years or 12-years, of worry-free comfort without the unexpected cost of replacement parts or labor expenses should your Daikin brand equipment require covered service. If a covered repair is needed, an Authorized Asure Dealer will respond promptly and make repairs with quality Daikin brand parts.

Asure coverage is affordable, on average costing only pennies a day. It’s valuable coverage that protects you today and in the future, no matter how much the cost of service may increase over the life of your Daikin brand equipment.

**An Asure Service Agreement is only available through an Authorized Asure Dealer. 

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Internet Sales Policy for Warranty
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No warranty is offered on Daikin brand equipment purchased by consumers over the Internet, including web-based auctions, telephone or other electronic means, unless the unit is installed by a dealer adhering to all applicable federal, state, and local codes, policies, and licensing requirements.

This policy is necessary to ensure that Daikin equipment is installed properly, in compliance with applicable laws, rules and codes, and in a manner that addresses safety concerns and the proper performance of that equipment.

As outlined below, the failure to comply with this policy could lead to violations of applicable law that are punishable by fines.

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Licensing and Permitting Requirements


It is common that an HVAC installer must be licensed by the state or municipality in which the HVAC equipment is to be installed. Some jurisdictions may, in addition, have permitting requirements. (Consult your local laws and rules to determine the requirements imposed by your jurisdiction.) Further, local building codes often require that specific types of HVAC connections be made by licensed professionals. For example, licensed plumbers may be required to make any gas or water connections necessary in the installation of an HVAC system; and licensed electricians may be required to make all electrical connections to the HVAC system.

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Refrigerant Rules


All HVAC cooling equipment and systems require the use of a refrigerant gas that is compressed and liquefied during the cooling cycle. The two most common refrigerants in the HVAC industry are identified as R-22 and R-410A. Federal, state, and local laws and guidelines are applicable to the introduction, reclamation, and recycling of these refrigerants. Violation of such laws may result in fines to any non-licensed or non-certified HVAC installer. Consult your local laws and guidelines for full details.

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Consumer Protection Laws


Websites or auction listings claiming that the Daikin equipment being sold is covered by Daikin consumer warranties are erroneous and deceptive, and therefore violate Federal and, in some cases, state, consumer protection laws.

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